How to purchase and activate an eSIM (one-click activation)?
1. Purchase an eSIM card
You can purchase eSIM cards online through the RedEx app (available for iOS/Android) or the official website: http://www.redex.vip .
iOS device purchase and installation process (video tutorial)
Android device purchase and installation process (video tutorial)
Android does not currently support one-click activation, and will be updated soon. Please refer to the manual activation tutorial first.
RedEx App Purchase and Installation Process (Text Version)
1. Open the RedEx app and tap the "Login" button in the upper right corner. There are two ways to log in: using your Google account or your Apple account.
2. Go to the "eSIM Store" section and select your country from the drop-down menu or manually enter it to search. Clicking on a country will display all available eSIM plans for that country.
3. Select the eSIM plan you need and click "Buy Now".
4. Select a payment method. Credit/debit card and PayPal are supported. If you choose to pay by bank card, you'll need to add your bank card first (you can link multiple cards to one account). When adding a new bank card, ensure you enter the correct card information (card number, expiration date, and CVC security code). Otherwise, the payment will fail.
5. After selecting your payment method, click "Pay." Your purchase is successful when you see the confirmation prompt. After the purchase is complete, click "View eSIM" to view detailed information about your purchased eSIM card.
2. Check my eSIM card
1. After purchasing, click "View eSIM" or manually navigate to "My eSIM" -> "Current eSIM." This page will display a list of all purchased eSIM cards under your account. Click the "Details" button for the desired eSIM card to view its detailed information.
2. Click "Install eSIM." You'll be prompted to review important instructions. After confirming, the page will display detailed instructions for both QR code installation and activation code installation.
Note: Users can click "Save to Album" to store the QR code in the mobile phone album for later use.
3. Activate the eSIM card after purchase (Apple iPhone)
The APP (iOS) supports one-click activation for Apple phones (supporting eSIM function and iOS version 17.4 and above). The specific steps are as follows:
1. On the Install eSIM page, click "Install eSIM now"
2. The user is prompted to activate the new eSIM. Click Allow to automatically install and activate the eSIM.
3. Click "Done" to automatically enter the Cellular settings page. The newly added eSIM will show the "ON" status. Click to enter and configure it. If Roaming is set to "ON", your phone will be able to access the Internet.
4. Activate the eSIM card after purchase (Android phone)
Android does not currently support one-click activation, and will be updated soon. Please refer to the manual activation tutorial first.
5. How to recharge the eSIM card?
1. Go to "My eSIM" -> "Current eSIM" page and click the "Top Up" button corresponding to the purchased eSIM card.
2. Click "Buy Now," select your payment method, and then click "Submit Order."
3. After the purchase is complete, go to "My eSIM" -> "Current eSIM" -> "Details" page. The "Package Expiration Date" will be updated based on the top-up status.
